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Treat People Like Adults: thredUP's Radical Approach to Work-Life Balance: CPO Natalie Breece (LIVE @ Transform 2026)

Recorded live at Transform 2026 as the 10th and final interview of day one, this episode features Natalie Breece, Chief People and Diversity Officer at thredUP — one of the world's largest online resale platforms for women's and kids' apparel. Natalie has been with thredUP for nearly 10 years, watching the company grow from 500 to 2,500 employees, go public, acquire and divest companies, and continuously reinvent how it shows up for its people.

Natalie is one of the rare HR leaders who came into the field intentionally — studying organizational psychology, growing up in talent acquisition, then making the leap to the full HR suite. That foundation gives her a grounded, no-nonsense perspective on what actually moves candidates and retains employees. And her answer to what's changed most in the post-COVID world is sharp: compensation is still important, but candidates now equally want life satisfaction, wellbeing, and flexibility. Companies that haven't caught up to that shift are losing people they don't realize they're losing. The benefits conversation in this episode is one of the most concrete and personal in the series. Natalie walks through thredUP's standout offerings — a 4-day workweek, unlimited PTO, and a sabbatical program — and explains exactly how the 4-day model came to be and why it works.

Connect: https://www.linkedin.com/in/nataliebreece/
Learn More: http://www.thredup.com

She also shares a genuinely moving personal story: how she used a concierge benefits service to find a therapist for her teenage daughter, got a thorough list of qualified providers within days, and has been a customer ever since. That experience became the use case that sold it to her executive team — and the story that got the rest of the organization using it. The lesson she draws is one of the most actionable in the series: real stories drive adoption. Bullet points don't.

These episodes of #thePOZcast, live from Transform 2026 in Las Vegas, are proudly brought to you by our friends at Overalls

What if your employees had one central hub to handle real life? Meet Overalls. A smarter way to support your team, combining expert human LifeConcierges™ with AI to solve everyday challenges across healthcare, caregiving, benefits, insurance, finances, life admin, and more.

From start to finish, Overalls handles the details — using existing benefits where they fit, and filling in the gaps where they don’t. So employees save time, reduce stress, and stay focused at work, while employers boost engagement and get more value from their benefits. Overalls is redefining how work supports life, helping employee teams from Reddit, Patreon, BeatBox, and more cross pesky to-dos off their lists every day.

Learn more at https://getoveralls.com/?utm_source=podcast&utm_medium=podcast&utm_campaign=pozcast

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