Fix the Roots: Why Most Workplace Culture Fails: Abi Adamson & Adam Posner: LIVE @ Transform 2026

WATCH: https://youtu.be/YXiPoBskers Recorded live at Transform 2026, Adam Posner sits down with workplace culture expert Abi Adamson for a candid, no-filter conversation on what it really means to build culture that works—for everyone. This isn’t a conversation about perks, policies, or performative inclusion. It’s about the invisible systems shaping behavior every day—who gets heard in meetings, who gets opportunities, and how leadership behaviors quietly define what’s actually safe inside an organization. Abi introduces her SERN framework (Soil, Exposure, Roots, Nutrients), challenging the idea that people can be managed the same way. Instead, she reframes organizations as living ecosystems—where culture problems aren’t surface-level issues, but deeply embedded in the roots. Together, Adam and Abi unpack why psychological safety isn’t about being nice, why “confidence” is often misdiagnosed, and how most organizations unintentionally reward the loudest voices while silencing others. They also get practical. From rethinking who’s in the room to redefining leadership vulnerability, this conversation gives leaders a clear starting point to redesign culture immediately—without launching another six-month initiative. At its core, this episode is a reminder: culture isn’t what you say—it’s what your systems reinforce. Connect with Abi: https://www.linkedin.com/in/abiadamson/ Learn more: https://www.theculturepartnership.com/
#thePOZcast is proudly brought to you by Fountain - the leading enterprise platform for workforce management. Our platform enables companies to support their frontline workers from job application to departure. Fountain elevates the hiring, management, and retention of frontline workers at scale.
To learn more, please visit: https://www.fountain.com/?utm_source=shrm-2024&utm_medium=event&utm_campaign=shrm-2024-podcast-adam-posner.
Thanks for listening, and please follow us on Insta @NHPTalent and www.youtube.com/thePOZcast
For all episodes, please check out www.thePOZcast.com
Key Takeaways:
- Culture doesn’t fail because of bad intentions. It fails because of poorly designed systems.
- Abi’s SERN framework reframes organizations as ecosystems, not machines. If the roots are toxic—lack of trust, poor leadership behaviors, invisible power dynamics—nothing built on top will thrive.
- Psychological safety isn’t about being agreeable. It’s about creating an environment where honesty isn’t punished, and where leaders are willing to admit they don’t have all the answers.
- Most organizations don’t lack diverse perspectives—they lack the structures to surface them. The same voices dominate because the system rewards them.
- Leaders looking for change don’t need a massive initiative. They need to start by asking a simple question: who’s not in the room, and why?
- Finally, culture isn’t owned by HR or leadership alone. It’s shaped by every interaction, every decision, and every behavior that gets reinforced—or ignored.
CHAPTERS:
00:00 – Live from Transform: Setting the stage for real talk on culture
02:30 – Why organizations treat people like a monolith (and why it fails)
06:10 – The SERN framework: Soil, Exposure, Roots, Nutrients
10:45 – Diagnosing culture problems: It’s not surface-level—it’s in the roots
14:20 – The hidden systems that quietly undermine inclusion
18:05 – Psychological safety, stripped of the buzzword
22:30 – Reframing failure as experimentation
25:10 – Why “confidence” is often misunderstood (and misused)
30:00 – Why you keep hearing the same voices in meetings
34:15 – Simple, immediate fixes leaders can make tomorrow
38:40 – Why culture is everyone’s responsibility—not just leadership
42:10 – Transparency, authenticity, and the truth leaders avoid
46:00 – Equity vs equality: a simple but critical distinction
49:30 – The risk of losing the human element in an AI-driven world
52:00 – Final reflections: where culture is heading next







