The ROI of Kindness isn’t soft.
👉 It’s strategic.
My friend and yours, Claude Silver, Chief Heart Officer at VaynerMedia, dropped a truth bomb during our conversation on #thePOZcast#thePOZcast:
“Kindness isn’t costly. It’s catalytic.”
Let that sit for a second.
Because while some leaders still see empathy, care, and trust as nice-to-haves, Claude flips the script:
→ When people enjoy working together, when they feel safe, and when they’re connected through kindness, employee retention goes up.
And retention isn’t a “soft skill.”
→ It’s a hard metric with dollar signs attached.
This is the ROI of doing things the right way, from the heart. ❤️
Tune in to hear Claude’s take on building culture through care, the real economics of empathy, and why heart-led leadership will always outperform fear-based management.
👉🎧 LISTEN UP: https://lnkd.in/eEMGaKGg
🔥 THIS IS #THEPOZCAST - GET INVOLVED 🔥
