LISTEN UP: https://www.thepozcast.com/434
Steve Hunt- Scientist in Residence at Crosschq
"Was it a good meal?" Easy.
"Why was it a good meal?" Now we’re talking food, service, vibe, price — all the layers.
That’s exactly how Quality of Hire works.
It sounds like a clean metric. It’s anything but.
I chopped it up with Steven Hunt Crosschq on #thePOZcast at Transform and here’s the real deal on what defines the quality of hire:
Tenure: How long did they stay? Cool, but a warm seat isn’t the goal.
Performance: Are they showing up and showing out?
Extra-role performance: The overachievers. But be careful: high drive often means high turnover.
Self-development: Are they growing into more or just collecting paychecks?
One-size-fits-all metrics won’t cut it.
You need a 360° view that matches the real expectations of each role.
Quality of hire isn’t a single number.
It’s a multidimensional scorecard that varies by role, team, and business need.
If you’re just tracking who stayed the longest, congrats — you’re optimizing for seat fillers, not stars.
Let’s raise the bar.
Who’s really getting Quality of Hire right?
What’s your take — how does your company define and track quality of hire?
LISTEN UP: https://www.thepozcast.com/434
Whether you're in HR or TA leadership or are just passionate about equity and inclusion, this is a must-listen.
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