Inside the Future Workforce with Visa’s HR Leader: Maribel Diz (LIVE @ Unleash 2026)
WATCH: https://youtu.be/MwTk4g91WLY Live from UNLEASH 2026, Adam sits down with Maribel Diz, SVP of People at Visa, to explore how leadership, culture, and career development are evolving in a multi-generational workforce. With nearly 30 years at Visa, Maribel has seen the company—and the world of work—reinvent itself multiple times. Her perspective blends real-world leadership with academic research, offering a grounded yet forward-looking view on what today’s workforce needs. At the center of the conversation is the shifting dynamic between generations—particularly the rise of Gen Z. Maribel challenges common misconceptions, arguing that Gen Z is not entitled or disengaged, but instead highly capable, digitally native, and deeply motivated. What they need isn’t hand-holding—it’s guidance, structure, and leadership that meets them halfway. She shares insights from her doctoral research, including how Gen Z processes information, what drives their engagement, and why traditional leadership approaches often fall short. The conversation also tackles one of the most debated topics in today’s workplace: Remote work vs. in-person work. Maribel offers a clear and nuanced perspective—while remote work may provide flexibility, in-person environments create the relationships, visibility, and unspoken learning moments that accelerate careers. “If you want a job, you can work remotely. If you want a career, you need to come into the office.” She also highlights how AI and automation will reshape HR, freeing leaders from tactical work and enabling a greater focus on strategy, talent development, and mobility. This episode is a practical and optimistic look at the future of leadership—one that requires empathy, adaptability, and a deeper understanding of what truly motivates people. Connect with Maribel: https://www.linkedin.com/in/maribel-diz-dba-0858856/
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About:
Maribel R. Diz is the Head of People for Latin America and the Caribbean Region at Visa. She is responsible for developing and executing people strategies in support of the overall business plan and direction in the region. She is also a strategic business advisor to the Visa Latin America and Caribbean leadership team regarding talent needs and plans for the region, including Miami, Argentina, Brazil, Mexico, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador, Guatemala, Panama, Peru, Puerto Rico and Venezuela. She has also served as the global People Champion, serving as the Chief People Officer’s advisor, enabling her to work closely with the global People community in meeting the strategic priorities of the function. Maribel has more than 25 years of experience with Visa, and has a proven track record of working very closely across functions and geographies, providing leadership and driving change in the organization, while also promoting the Visa culture and leadership principles with diversity and inclusion across the region. She specializes in transformational work focusing on creating high performing leadership teams.
Maribel has a Masters of Science in Human Resources Management from Florida International University and an undergraduate degree in Business from Nova Southeastern University. She also holds a Doctoral in Business Administration with distinction at Florida International University. She sits on the Center of International Business Education and Research, and Masters in Human Resources advisory boards at FIU, and was recently appointed as a Co-chairperson of the Doctoral in Business Administration Advisory Council. She is an active role model for HISPA (Hispanics Inspiring Student’s Performance and Achievement) speaking to high school students inspiring them to stay in school and follow their dreams. She is a published author and accomplished speaker on all things leadership and gender inclusion, and is also specialized in the different workplace generations.
CHAPTERS
00:00 Opening + final interview from UNLEASH
01:00 Intro to Maribel Diz (Visa HR Leader)
02:30 30-year career at Visa: why she stayed
04:30 Career growth, promotions & confidence
06:00 Generational shifts in the workforce
08:30 Gen X vs Millennials vs Gen Z dynamics
10:30 Why Gen Z is misunderstood
12:00 What Gen Z actually needs from leaders
14:00 Leadership strategies for younger talent
16:00 Remote work vs in-office debate
18:00 “If you want a career, come into the office”
20:00 The value of proximity, visibility & relationships
22:00 Hybrid work realities across global teams
24:00 HR tech & AI: what’s actually exciting
26:00 Using AI to remove tactical work
28:00 The future of HR as a strategic function
30:00 Leading with personalization (not one-size-fits-all)
32:00 What truly motivates Gen Z and millennials
34:00 Research insights: how Gen Z processes information
36:00 Attention myths vs reality
38:00 Motivation vs inspiration in leadership
40:00 Preparing for the future workforce
42:00 Final advice for leaders and organizations
43:30 Closing + where to connect
KEY TAKEAWAYS
- Gen Z is not entitled—they are highly capable but require guidance and context
- Leadership must shift from one-size-fits-all to personalized development
- Remote work offers flexibility, but in-person work accelerates career growth
- Relationship building and visibility remain critical for long-term success
- AI will remove tactical HR work and elevate the importance of strategic leadership
- Motivation is internal—but inspiration must come from leadership
- Generational differences are less about conflict and more about understanding
- The future of work requires meeting employees halfway while maintaining standards
